Effective Date:

16 May 2025

Serveaire is committed to protecting your privacy. This Privacy Policy describes how we collect, use, protect, and share your information.

1. INFORMATION WE COLLECT

We may collect the following information:

a. Personal Information: Name, phone number, email, address, and payment information.

b. Service Details: HVAC unit information, service history, appointment details.

c. Website Data: IP address, browser type, device data, cookies, and usage patterns.

2. HOW WE USE YOUR INFORMATION

We use your information to:

a. Schedule and perform

b. HVAC services

c. Communicate with you about appointments or promotions

d. Process payments and invoices

e. Improve our website and services

f. Comply with legal obligations

3. DATA PROTECTION

We implement reasonable physical, technical, and administrative safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure.

4. SHARING OF INFORMATION

We do not sell your personal information. We may share data with:

a. Trusted service providers (e.g., payment processors, CRM tools)

b. Legal authorities if required by law or to protect our rights

c. Technicians and contractors for the purpose of fulfilling services

5. YOUR CHOICES

You may:

a. Request to access or correct your personal data

b. Opt out of marketing emails at any time

c. Request deletion of your data (subject to legal requirements)

6. COOKIES AND TRACKING

Our website uses cookies to improve your browsing experience and track usage analytics. You can disable cookies via your browser settings.

7. THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. CONTACT US

If you have questions about these policies, please contact:

Serveaire

Email: [email protected]

Phone: +1 516-646-2441

Address: 8007 189th Street 2nd Floor Suite B, Hollis, New York